It was working fine and i was crediting it with my another bank for me to use it abroad. One day I tried to transfer the amount and it didn’t happen . It showed that the account is being blocked or frozen. I am wholly dependent on the card and how to unblock it ?

Hey @Jeevan_baby Welcome to the Niyo Community! :raised_hands: We regret the inconvenience that you’ve encounetred. Kindly allow us an oppurtunity to have this checked and assist you further. Thank you for your patience and understanding!

Hey @Jeevan_baby We attempted to contact you but were unable to connect. Upon review, we noticed that your Re-KYC is pending. We kindly request you to complete the Re-KYC process, and your account will be unfrozen within 24-48 hours. If you experience any delays or need assistance, please do…

Hi, I need to urgently transfer my student loan instalment from UK. I transferred money to my Niyo Global Account. Now it is saying “your bank has blocked or frozen your account” [image]

Hi! I have been facing the same issue! I had previously raised the same with the customer support team. My student loan instalment is due tomorrow! I have been reading the chat on this topic

Hi! I am abroad and stuck in a dire situation. I need to make an urgent payment. However My phonepe says that Niyo-SBM has blocked or frozen your account!

Hello @Rohit_Patil Welcome to the Niyo Community! :raised_hands: We deeply regret the inconvenience caused. :pray: Rest assured, we’ll help you sort this out quickly. :briefcase::sparkles: Allow us to investigate this on priority and assist further. :mag_right::speech_balloon: Thank you …

Hello @Rohit_Patil , :blush: We tried reaching out to you at your registered number :telephone_receiver: 93*******07, but it seems the calls couldn’t connect. To assist you better, could you please share an alternate number :calling: or email us at global.escalation@goniyo.com Upon checki…

Hi, I tried doing the re-kyc but I am not in India and my funds are stuck. I need to pay my EMI My alternate number is +44 7867050802

Hey @Rohit_Patil We understand your concern. Since you’re abroad, to proceed with the account reactivation, kindly write an email to global@goniyo.com with the subject line, “Please activate my Niyo SBM account” from your registered email ID, along with the supporting document, and your details. …

hi my account was freeze 3 months back. my account number is 100044075550 and ifsc code is ESFB0015006. I have submitted th declaration form and fees recipt and marksheet of my college to show myself as student. i dont have id card bcz. it is misplaced. there is college fees deposited in it with whi…

Is Your Niyo Account Blocked or Frozen? Let's Help You Unblock It!

Support & Troubleshooting

Akash-deep (Akash Deep Sidhu) December 7, 2024, 3:23am 107

Hello @Rohit_Patil

Welcome to the Niyo Community!

We deeply regret the inconvenience caused. Rest assured, we’ll help you sort this out quickly. Allow us to investigate this on priority and assist further.

Thank you for your patience! We’re here for you.

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Is Your Niyo Account Blocked or Frozen? Let's Help You Unblock It!

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