I’ve been attempting to create a fixed deposit to order my credit card, but unfortunately, the process keeps failing. It’s been nearly five days since I raised the ticket(ID-2156146), yet I haven’t received any response regarding the matter. It’s disappointing to feel like the customer support team …

Hi Saikiran, Welcome to the Niyo Community! :hugs: We sincerely apologize for the inconvenience you’re experiencing. It seems there’s a temporary issue with the onboarding process. Please try again after a few hours, and ensure your app is updated to the latest version. If the issue pers…

I followed all the steps mentioned above… but the issue still persists

@SAIKIRAN176149 , :rotating_light: We’re really sorry to hear that the issue still persists :disappointed:. Could you please share a screen recording following the steps mentioned above? This will help us escalate the matter and ensure a speedy resolution. :hammer_and_wrench: :bulb: No worrie…

Here is the screen recording…… it’s the latest version of the app. (Video attached) (Attachment ScreenRecording_12-30-2024 09-57-54_1.mp4 is missing)

I have mailed the screen recording video.(I am unable to upload it here due to size limitations)

@SAIKIRAN176149 , It would be great if you could share with us the ticket number to have this followed up and assist you further.

@SAIKIRAN176149 , We deeply regret to inform you that your SBM account registration could not be completed due to a process issue on the bank’s end. :stop_sign: We’re truly sorry for any inconvenience this may have caused. :bulb: But don’t worry! As a way forward, we recommend exploring our N…

I want to know how many FDs i can make and withdrawal,after clear my dues?can i make another cycle of FDs?can i pay all my dues with FDs? And i create new FD And withdrawal equal credit limit Right

Welcome to the Niyo Community! :hugs: Kindly allow us a window to connect with you and address all your concerns promptly. Just a quick note to let you know that the Niyo community is more than a place to get help with your queries. You can stay up-to-date with all the latest announcements f…

FD Creation for Niyo SBM Credit Card!

Support & Troubleshooting Help

Concabs (Abhishek) September 19, 2025, 9:01pm 86

Screen shot of the error message

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FD Creation for Niyo SBM Credit Card!

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