I’ve been attempting to create a fixed deposit to order my credit card, but unfortunately, the process keeps failing. It’s been nearly five days since I raised the ticket(ID-2156146), yet I haven’t received any response regarding the matter. It’s disappointing to feel like the customer support team …

Hi Srijan, thank you for sharing the ticket number. We’ll have this checked with the team and shall update you with further information. Appreciate your understanding.

Any update. How can some banking service be this slow. It’s been 7 days. You have debited money but not updating the limit. Worst international experience ever.

We completely understand your frustration and sincerely regret the time it’s taking to resolve your concern. Please rest assured that we are actively awaiting an update from the bank team. As soon as we receive any information, we will promptly share it with you both on this ticket and here. We tr…

Srijan, we’ve provided an update on your case in ticket #2608904 with additional information. Could you please review it and get back to us so we can assist in resolving the concern?

Not able to make payments or add money through UPI

Hey @NIYOCOMM20241108BYYL We tried calling you but unfortunately couldn’t connect. To help us investigate further, could you please share a screenshot of the error you’re facing? :calling: You can send it via DM by following these steps: Tap on my profile icon. Click “MESSAGE.” Enter your det…

Tried paying through CRED. Attaching screenshot [IMG_8126]

Regret to see that. Allow us some time to have this checked and assist ahead. Appreciate your patience and understanding.

I have the same problem with fund creation. My Rs. 5,000 has been debited, but the transaction is still in process. Kindly help me resolve this issue.

FD Creation for Niyo SBM Credit Card!

Support & Troubleshooting Help

saraswathi.r (Saraswathi R) November 9, 2024, 2:21am 40

Hey @NIYOCOMM20241108BYYL

Welcome to the Niyo Community!

This shouldn’t have happened, and we’re truly sorry for the inconvenience caused. Please allow us a chance to look into this for you—we’ll get back to you soon!

Thank you for your patience and understanding!

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FD Creation for Niyo SBM Credit Card!

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