Facing Issues with the Niyo App? Let’s Resolve It Together!

Hi @meher_grewal ,

Welcome to the Niyo Community! :raised_hands:

We understand your concern and sincerely regret for the hassle. For security purposes, the SIM binding feature requires your Indian number to be active for verification.

As you’re in the UK, this may cause challenges. We recommend ensuring your Indian SIM is inserted and has international roaming enabled for verification to succeed. If you’re still facing issues, please write to us at global.escalation@goniyo.com and we’ll work closely with you to resolve the problem and assist with accessing your funds.

We’re here to support you every step of the way and are committed to ensuring a smooth resolution.