Facing issues with Niyo Account Setup or Card Ordering? Get Help Here!

Hi @Hamza_Millwala,

Welcome to the Niyo Community! :raised_hands:

Thank you for your interest in the Niyo Global Card. Here’s what you need to know:

Eligibility: Unfortunately, you need to be in India to complete the Video KYC (VKYC) process for the Niyo Global Card. This step is essential for finalizing your account setup.

Documents Required: For completing the onboarding process, you will need:

  • A valid Indian passport
  • PAN card
  • Aadhaar card

Account Setup: Please use the mobile number linked to your Aadhaar card during setup. The VKYC process must be completed while you are in India, as it cannot be done from abroad.

Once your account is set up, you can enjoy various benefits, including zero forex markup on international transactions and free international lounge access*.

Thank you for your understanding. If you have any more questions or need further assistance, feel free to ask!