Debit card fee waive off doubts, international lounge access miscommunication doubt

DCB Debit Card: You mentioned that the DCB debit card is lifetime free with a minimum balance maintenance of INR 5,000. Can you confirm if this card also offers zero forex fees for international transactions and complimentary ATM withdrawals worldwide without any additional charges?

Equitas Bank Credit Card: Regarding the Equitas bank credit card, is there a specific account balance that, if maintained, would waive the annual fee of INR 234? Could you provide more details on this policy?

Lounge Access Miscommunication: On your website, it states that cardholders are provided with international lounge access across the world (photo attached). However, in your email, the mention was only of access within India. Could you clarify this discrepancy? If the lounge access is limited to India, could you please address the conflicting information presented online?

Hi Shiva,

I hope this email finds you well.

I am reaching out to inform you that if you have any queries or require assistance, you can email our in-app support team at Our dedicated team is committed to providing you with prompt and effective assistance to address your concerns at the earliest.

Please feel free to reach out to them directly, and they will be more than happy to assist you.

Thank you for your understanding and cooperation.