Creating account on Niyo SBM

Niyo Product Niyo Support
1

Hi, My friend is trying to create account on Niyo SBM but he is getting this error shown in the image.

IMG-20210805-WA0010
IMG-20210805-WA0010576×1024 32.3 KB

2

Hey @ArshGoyal ! It looks like your friend’s KYC record has not been updated in the CKYC directory. Unfortunately, we cannot proceed further with the onboarding for your friend. Kindly inform the same!

Regards

3

Is there any way he can update his record in the CKYC database so that he can join Niyo SBM program

4

Hey @ArshGoyal ! A CKYC record is updated only if you hold a Mutual Funds account or a Bank account. The chances are you might already have these, but the bank or your mutual funds account partner might have not updated your KYC record in the directory.