Communication address is not getting updated in Niyox for Kyc

As per the instructions. I updated my communication address in Equitas bank. And was advised to wait for 3 days. It’s been 4 days the Niyox communication address shows the old one. Equitas bank online shows new one. I couldn’t do Kyc becoz of this.

Hi Krish,

Welcome to the Niyo Community!

Our support team is on their toes to help you round the clock :slight_smile: Would request to kindly raise a ticket in the NiyoX app to get it updated.

How to raise a ticket :
Login to the NiyoX App > Menu > Support > Need Help
Describe your query in the chat and someone from our support team will assist you shortly.

Hope this helps :slight_smile:

Yep done. Thanks


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