Communication address change issue

Support & Troubleshooting
1

Hi
During the account creation app pick the half address to resolve this. I already drop mail to support but no reply.

2

Hi @Lokesh_Lokesh2 ,

We will ensure to check your issue and try to resolve it at the earliest. Could you please share with me the ticket reference number of the issue you mentioned?

Thanks

3

I have the exact same issue. I am tired of explaining this problem over email to everyone. Did you happen to get any resolution to this?

4

Hi,
I dropped a mail but did not get any reply from the Niyo team after that I created a post here.
Regards
Lokesh

5

@Lokesh_Lokesh2 ,

Apologies for the inconvenience caused. Could you please confirm where you have written an email to?

6

Hi
I write a mail to global@goniyo.com

7

Hi @Lokesh_Lokesh2 ,

Than you must have received 7digit numerical number. Please check your email and share with me that ticket number.

Thanks

8

Thats the issue. i did not receive anything