Card Delivery delayed.. I have not received my card

Hi
I’ve ordered my card on 21st and still not received the card…
No delivery agent tried to contact me and they are simply lying that they contacted. The card is in transit since 10 days and your support does not respond properly…
Each one comes says same thing and goes away
My travel date is Oct 4 and I’m totally dependent on this card
Daily the estimated delivery date is getting changed to next day
This is really very bad service
Please deliver my card asap

Hi @Reshma, welcome to our community! This is something very much upsetting. Not to worry we have escalated your issues to our team, we will get it checked and update you back. Appreciate your patience.

I did not receive my card today also… I’m travelling on 4th Oct and I’m totally dependent on this card…
Your support team is so worst. Every time different person says bullshit that card will be delivered and daily the date is getting changed
I raised tickets and without giving a solution they closed all my tickets
I really need this card asap
Please get it delivered tomorrow
Nowadays delivery is so faster, I don’t understand what’s the issue with your app and delivery
Please get my card delivered by tomorrow

Can you reply to my request?

Hi @Reshma, regret the delay in responding. We do see that you received your card on 03-10-2022 successfully to you are communication address. For any further assistance kindly use the Live chat support from the app or write to us att global@goniyo.com our team will be happy to assist you better.