Same with me tried at petrol pump and convenience stores too declined everywher
Hi @ashrithjain @Bansari @Sai will u plz tell me about benefits of this niyo sbm card? Is it same as niyo global card by dcb bank. Like zero markup charges nd currency change rate?
@Pankaj2 yes itâs exactly same but youâll be able to receive interest on your savings as itâs a savings account while DCB is current accountâŚthat aside all things are quite similar
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hello sir/madam. I have been trying to create an account but I have been facing account creation pending everytime I check. Would you be able to look through the issue and solve it? I recently received an account statement from SBM bank via email which probably indicates that my account was created and this possibly could be a system error?
Hi @shammas ,
we have a small request for users in the pre-onboarding stage -
Please write to us at onb-global@goniyo.com with your concerns + registered mobile number + screenshots so we donât miss out on any of the queries and resolve them on priority.
This will also help us track the queries better.
Cheers!
Bansari
Hi i am in UAE and i am not able to use my niyo card. It is not working in any atm. It is showing u are not authorized. What should i do?
@Pankaj2
Try locking and unlocking the card then check if all card settings are set to greenâŚalso check your card limits and try againâŚif this doesnât resolve the problem raise a ticket with the said problem or contact customer care
Hi @Pankaj2 , can you pls tell if you were able to get cash at UAE and what was the issue as I do not want to be stuck with same problem.
Hey @DeepAgr! You should be able to complete the ATM withdrawal using Niyo Global by SBM card in UAE without any issues. Kindly note that youâve to withdraw in the local currency i.e United Arab Emirates Dirhams.
For any further help, you may reach out to our 24/7 Live Chat Support through the app. Rest assured, we are here to help you.
Regards,
Hey @Deepak , @Sai , @Rajat_Prajapati
It has been months! I am still unable to get my account. it still shows account creation pending. I have raised a ticket (1188337 ) but each time I have contacted them, they say that they will look into this matter, then nothing happens!
I can see my account number via the SBM bankâs official app but nothing else is working.
Hey @anshuman! Inconvenience regretted. 
We understand that you were able to see your SBM account number but due to some technical issues, we may not be able to help you to access your account through the Niyo Global app at the moment. It might take some more time for us to have this fixed. Our sincere apologies.
Regards,
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Hi Anshuman,
Sorry for the inconvenience, can you please DM me your details.
We would have the same checked and help fix at the earliest.
Regards,
Sai
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Thank you for your cooperation, @Sai sir, without you it was impossible to solve this issue. I could not even believe that it just took some hours to fix which was pending for months!
I am very much satisfied now. cheers!
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Sayyed Rizwan Kotak UPI ID Mere account mein jao Udhar likho ******7 970
Hello Naajma,
We request you to not mention these confidential details out in public.
We have masked the information as of now and expect you to adhere the guidelines of community.
Happy exploring and resolving!
cheers!
