Hello Niyo Fam! This is your space to explore and discuss everything about Niyo cards. Whether you’re seeking advice, sharing experiences, or curious about Niyo card offerings, you’re in the right place! :star2: :thinking: Got questions about Niyo cards such as the Niyo SBM Credit Card, Niyo DCB D…

Hi @NIYOCOMM202602036XLI Kanagarajah, We understand your concern regarding the EUR exchange rate shown in the app. Please note that we follow the live Visa exchange rate portal for all international transactions, and there is no markup charged from our end. The rate applied is determined by the Vi…

Is there a way to load CHF francs directly on the niyo account

Hi @NIYOCOMM202603093GNB Raihan, Welcome to the Niyo Community! :hugs: You cannot directly load Swiss Francs (CHF) onto your Niyo account. You can add funds only in Indian Rupees (INR). When you make an international transaction, the amount will automatically be converted to the local currency bas…

I need new card delivered in my travel destination. My card is locked inside the atm machine

Hi @NIYOCOMM20260319O1P6 Radha, Welcome to the Niyo Community! :hugs: We regret the inconvenience caused. Please allow us some time to get this checked and assist you further.

Hi @NIYOCOMM20260319O1P6 Radha, We’re really sorry to hear about this, especially while you’re travelling. We understand how difficult this can be. Please note that currently, cards can only be delivered to your registered address in India and cannot be shipped internationally. We’d suggest checki…

Hi Team, I have opened my account yesterday and started using niyo debit card for my Thailand trip hotel booking. I added 64500 + 50 + 10, but none of them were reflected in my niyo app nor any email or msg is there. All three transactions are successful. I am very worried now as huge amount is stuc…

Hey @NAMAN_BANSAL1 Welcome to the Niyo Community! :hugs: We sincerely regret any inconvenience this may have caused. Please allow us some time to review your concern thoroughly and work towards a resolution. We truly appreciate your patience and will get back to you with an update at the earliest. …

Hey @NAMAN_BANSAL1 , We tried connecting with you over the call, but were unable to reach you. We kindly request you to provide your convenient time so we can connect and assist you at the earliest.

How to use it like what process required to turn on for international transaction

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Yash_Mittal (Yash Mittal) March 28, 2026, 11:47am 408

But the card’s getting accepted. Just not receiving any mail afterwards

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