Hello Niyo Fam! This is your space to explore and discuss everything about Niyo cards. Whether you’re seeking advice, sharing experiences, or curious about Niyo card offerings, you’re in the right place! :star2: :thinking: Got questions about Niyo cards such as the Niyo SBM Credit Card, Niyo DCB D…

Hi @NIYOCOMM20241206A51B , We regret the inconvenience caused to you. Please allow us some time to get this checked and assist you further.

Hi @NIYOCOMM20241206A51B , We appreciate your time over the call. As discussed, I have promptly escalated your concern to the relevant team and am currently awaiting for the update. I will ensure to keep you informed as soon as I receive any information. We truly appreciate your patience and under…

Hi @NIYOCOMM20241206A51B Akhila, Thanks for the update! We’re glad to hear that you’ve received the coins. We truly appreciate your patience and understanding. If you need any further assistance, feel free to reach out—we’re here to help.

Hello Niyo Community, I would like to transfer my bank account from one branch to another branch. Could someone please guide me on the correct procedure for branch transfer? Specifically, I would like to know: Whether branch transfer can be done online or requires a branch visit Documents re…

Hey @Anurag_Chauhan We would like to inform you that to change your home branch, you’ll need to visit the DCB Bank branch directly, as the branch transfer cannot be done online. Please carry your KYC documents along with an updated address proof. The branch transfer process generally takes 24–48 h…

Hello, Thank you for the information. I would like to inform you that I have already contacted both Niyo Support and DCB Bank Customer Care, and they informed me that home branch change is not possible for a Niyo Savings Account. However, they mentioned that for any banking-related services, I can…

Hey @Anurag_Chauhan Thank you for sharing this, and sorry about the experience. :folded_hands: We’ve checked this with DCB Bank, and the information shared with you is correct—changing the home branch is possible for a Niyo DCB account by visiting the nearest branch. At the moment, there isn’t an …

Thank you for the update. I’m a bit confused, as both Niyo Support and DCB Bank customer care informed me that home branch change is not possible for Niyo DCB accounts, and that I can visit any nearby DCB branch for services. However, your message says that changing the home branch is possible by …

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saraswathi.r (Saraswathi R) December 22, 2025, 10:05am 341

Hey @Anurag_Chauhan

Welcome to the Niyo Community!

Thank you for writing in! Kindly allow us an oppurtunity to review your concerns and address them promptly.

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