Hi @Rishab_Aggarwal,
Welcome to the Niyo Community! 
We’re really sorry to hear about the difficulties you’re experiencing during onboarding and understand how important it is to get timely support. We’ve tried searching for your details but couldn’t locate any concerns associated with the email ID used here.
To help us assist you better, please drop an email to onb-global@goniyo.com from your registered email ID (the one used during onboarding). If you’ve already reached out, please share the ticket number here so we can quickly track and prioritize your case.
We truly appreciate your patience and look forward to resolving this for you at the earliest.