Account opening stuck

I had created my account on 28th Aug and since then it’s been 6 days already. It always shows the account is being created. All necessary verifications have already been done. I followed up with the team, they raised to high priority but I see no action since then. Kindly resolve and let me know the progress.
Ticket number- 1415570

1 Like

Hello @sakshi_pandita! We are sorry to inform you that, as per RBI guidelines, we are forced to restrict our services in certain regions and your Pin code (180002) falls under this category and it may take some more time for us to restart our services in your region. You may try NiyoX as it also provides you Zero Forex Markup card. Please click on the link: to read the complete information. -WB

Hello, Thanks for your reply. I gave delievery address for my card as Chennai, pincode 600097. Not sure why is it picking my address from Aadhar as I am not available at the location. Can I request to please deliver it on Chennai address, the one that i provided during account creation.
Also, in NiyoX the address is getting picked up from my aadhar. Is there any way to change it to present address?

Hi @sakshi_pandita, kindly reach out to live chat support from the app. Our team will be happy to assist you better.