Account Closure online

Support & Troubleshooting
1

I live in Ireland. I no longer use my Niyo Global card. I want to know how can I close my account with Niyo DCB Global? Since I’m outside India, is there any method I can apply for account closure online?

3 Likes
2

My son is running into the same issue, he is not in India and cannot close his account. All call centers and app and emails are not working.

4

I got this resolved now. Just ask your son to write an email to Niyo.

1 Like
5

Hey Suyog! Welcome to the Niyo Community! You can also share his registered number through our inbox so that we can take it up. Please ensure that his account balance is zero before we can proceed. Kindly note that the annual fee that will be charged can be reversed if you spend at least Rs.10,000 using your DCB Niyo Global Card over the next year. Your card works just as well for domestic transactions as it does for international ones. LK

6

Sir account closure karana chahata hu

7

Hi Santosh,
Welcome to Niyo Community!

Kindly DM us your registered number and we shall get in touch with you for the same.

Cheers!
Bansari

8

Account close krvana hai

9

Hey Parmvir! May we know the reason you want to proceed with the closure of the account. Also, please inbox us your registered number so that we can identify your account. LK

10

i want close my account. branch is too far.

11

Hi Rahul,

Firstly welcome to the Niyo Community!

May we know the reason you want to proceed with the closure of the account. Also, please inbox us your registered number so that we can identify your account.

Cheers!
Bansari

12

Please find the attached.

Screenshot_20210611-144352.jpg
Screenshot_20210611-144352.jpg1080×2340 236 KB

13

Hey Rahul! As we checked, yours is a minimum KYC account and hence you will need to visit the branch for proceeding with the account closure. Otherwise, you can upgrade your account to full KYC and raise the request directly through the net banking services. LK

14

Hii i would like to close my account!

15

Hi,
Can you please help me with account closure?

16

I want to close my account immediately. I am unable to login to DCB Niyo app. What is the best way to close the account?

17

Hey @amit_singh10 @Shantanu_Chavan!

It saddens us to hear that you would like to close your account. :slightly_frowning_face:

We kindly request you write to us at global@goniyo.com from your registered email requesting to close your Niyo DCB account and our team will help you with that.

19

I want to close my Niyo global account. please help me to close the account

Thanks & Regards,
Rakesh

20

i want to close my DCB Niyo global account and Niyox equitas account please help me to close both account

21

Hi @Shivam_Nagar,

We’re really sorry to hear that you’re considering closing your account. :pensive:

We’re committed to providing the best experience for you, and we’d like to know if there’s anything we can do to help. Your input will help us provide a better experience for all our users.

To proceed with the account closure, here’s how you can do it:

  • For Niyo DCB Account: Please send us an email from your registered email address at global@goniyo.com requesting the closure of your Niyo DCB account.

  • For NiyoX Account: You can reach out to us at niyox.escalations@goniyo.com with your request to close your NiyoX account, and our dedicated team will assist you promptly.

We’re here to help if you have any questions or need further assistance. Your experience matters to us, and we hope there’s a way for us to make things right.

Thank you for being a part of the Niyo community. We look forward to hearing from you!