Whenever I try to enter my passcode it's showing wrong

I opened my account on niyo global and recived account number and password but when I try to open in app with my passcode it’s showing wrong passcode i tried so many passcode with forgot password but it’s still showing same

Hey @Singhparwinder! Welcome to Niyo Community!

There seems to be an issue that has occurred at the bank end while creating an account for you. We have highlighted this to our team for further investigation. Currently, we do not have a tentative timeline for the resolution. Upon receiving an update, we’ll connect with you.

Regards,

My account is opened but still showing this to me every time I try to open app
Screenshot_2022-09-23-19-07-30-34_cf49cc55815765bc226bb15f4e8b32fa


Screenshot_2022-09-21-15-01-29-19_cf49cc55815765bc226bb15f4e8b32fa

Hi @Singhparwinder, there seems to be an issue that has occurred at the bank end while creating an account for you. We have highlighted this to our team for further investigation. Currently, we do not have a tentative timeline for the resolution. Upon receiving an update, we’ll connect with you.