Unable to reach bank servers since more than 3 weeks issue not resolved even after mailing

It has been more than 13 days since I posted my concern about unable to reach bank servers. you guys still have not resolved my issue. since three weeks Im unable to transfer my money. you guys resolve my issue as soon as possible or else I file a complaint to RBI. ticket id - 1424561

Hey @Jay3! Our team has confirmed that the issue has been resolved. And as we checked, you made transactions on 29th Sept. If the issue persists, you may reach out to our support and share the latest transaction details with relevant screenshots.