@Ranjith thanks to respond but you are not inderstanding the problem! the servers are down now too!
i am teying onboarding now! the servers are stil down! please get this issue resolved asap!
Hi @Keshav_garg
We regret the hassle. Not to worry! our team is working on it. Kindly allow us the window to get this resolved for you.
Gracias,
Ranjith
@Ranjith thanks ! but i need this card before 28 of august! is there any offline mode to get the kyc done and get the card on the same day?
I am facing this issue since a week now! Dont know when it will get solved!
Hi @Kamaljit_Singh_Khair @Harshad ,
Firstly, we’re delighted and immensely thankful to you for agreeing to be our first adopters and beta users. Your trust in us has given us the confidence to build a robust product that we hope will transform lives of Indians travelling abroad.
Feedback about the product has been pouring in and we’re putting our best foot forward to fix every loophole that has been pointed out before we roll Niyo Global by SBM out in the market.
While we’re at it, we have a small request for users in the pre-onboarding stage -
Please write to us at onb-global@goniyo.com with your concerns + registered mobile number + screenshots so we don’t miss out on any of the queries and resolve them on priority.
This will also help us track the queries better.
Thanks in advance!
Cheers!
Bansari
Hi @Raj_Patel,
Could you please confirm if you are able to successfully onboard yourself?
Cheers!
Bansari
No it’s showing same message that account creation pending
Hi @Raj_Patel,
Could we please request you to please write to us at onb-global@goniyo.com with your concerns + registered mobile number + screenshots so we don’t miss out on any of the queries and resolve them on priority.
Cheers!
Bansari
Can I use NiyoX and Niyo SBM both simultaneously ?
Hi @Bansari ,
Thank you for your quick response.
One last query now I have a new account created in NiyoX, will it cover my CKYC requirements for Niyo SBM? I created account smoothly in NiyoX but, this is the error I am getting while registering for Niyo SBM.
Thank You.
Utpal Senjalia
Hi, I have been trying to create an account and stuck at Aadhaar/CKYC stage. I am unable to create my account. Can someone please help. I have raised Niyo Global Card Request. #1005724 ticket.
I have an upcoming travel in few days. Kindly help. Thank you and regards.
Hey @azgarali ! Welcome to Niyo Community! We’ve escalated the issue to the concerned team. Meanwhile, from the screenshot that you’ve shared, it looks like the server was down while you were trying to open an account. Request you to please try later!
Regards,
Ashrith
@ashrithjain Thank you for your reply. The server down has been persistent since two days. I have tried multiple times with no luck. Kindly help. Thank you.
Can anyone answer this?
Can you please tell me how to solve this problem?
And also i have successfully opened NiyoX account and I have done the full kyc but when I tried for investment kyc
It’s showing like this and I have mail that authentication is successful.
It’s showing that I have entered wrong otp if it’s wrong then how can I get mail for it’s successful authentication.
Hi @Utpal_Senjalia ,
As we checked internally we highly regret saying this that we wont be able to onboard you at the moment as your CKYC data doesn’t match our requirements.
While I write this we are working on an alternative for the same and shall update you’ll soon.
Cheers!
Bansari
Hi @azgarali,
Could we please request you to please write to us at onb-global@goniyo.com with your concerns + registered mobile number + screenshots so we don’t miss out on any of the queries and resolve them on priority.
Cheers!
Bansari