Sir my registered number on niyo global didn't work due to ckyc how i reset?

Hello sir i created account on niyo global app i registered my phone number but there is an issue app want one identity card ckyc next day i go to adhar office and kyc my linked number but still my niyo global app not registered and make account there is an error please help sir

Hey @Ajay_raj_Rathore! Welcome to Niyo Community!

When we tried to check the onboarding status, we see that When our system tried to fetch your CKYC details, it is found that you have got an ‘OTP-based e-KYC’, and the year of it is 2021, due to which we cannot onboard you for Niyo Global by SBM as of now. It may take some more time for us to help you.

Alternatively, you may try NiyoX, which offers a 0 forex markup for international transactions.