Hello Niyo team, Unable to create my niyo global account. Please let me know why, registered number is +91 7#######7
Hey @kiranravi0411! Welcome to Niyo Community!
We’ve masked your mobile number as your privacy matters. We always recommend sharing your details like mobile number, email, account number, etc only via a direct message or with our in-app Live Chat Support.
Sorry for keeping you waiting! The onboarding for Niyo Global by SBM is based on CKYC. To onboard for Niyo SBM, the CKYC type should be ‘Normal’. When our system tried to fetch your CKYC details, it is found that you have got a ‘Simplified KYC’, and the year of it is 2016, due to which we cannot onboard you for Niyo Global by SBM as of now. It may take some more time for us to help you.
Alternatively, you may try NiyoX, which offers 0 forex markup charges for international transactions.