Registration failure due to CKYC

I am getting this message every time I try to log in. I have my ckyc number but still I’m getting this error. Please help me to get out of this as I have to travel abroad by next month.

Hi @priyal2908, welcome to our community!

we at Niyo perfectly understand how things are important to our users and we treat them with a high level of care and accuracy to meet all expectations. Rest assured we have escalated your issue to the concerned team. We try our best to complete the onboarding as early as possible.

Hello @priyal2908 ! Thank you so much for your precious time on call. As discussed, your details don’t meet the onboarding criteria due to which we couldn’t onboard you for Niyo SBM. We regret the inconvenience caused. -WB