Hi @vaishali_mahajan ,
We apologies for the incovenice caused.
[Welcome to the Niyo Community!]( Welcome to the Niyo Community! )
We sincerely regret any inconvenience this may have caused. Please allow us some time to review your concern thoroughly and work towards a resolution. We truly appreciate your patience and will get back to you with an update at the earliest.
Could you please DM your registered mobile number so we can check and assist accoringly. you can also reach us via our 24×7 in-app live chat or email us at “global@goniyo.com”. We’ll be happy to assist you.
Just a quick note to let you know that the Niyo community is more than a place to get help with your queries. You can stay up-to-date with all the latest announcements from Niyo, and chat about anything Niyo- or travel-related—whether it’s your Niyo card, Niyo services, or any other travel topics.
Plus, it’s the perfect spot to connect with fellow travelers! You can ask for advice on travel itineraries, visa info, tips and tricks, flight bookings, and so much more.
And don’t forget to explore the Travel with Niyo category for even more travel content!
*We’re always here if you need anything.