Account shows exceeded limit

I was opening an account on niyo global and unfortunately entered wrong file number. I request you to help me with this and give me access to open an account. It will be a great help for me as I’ll travel abroad next month.

@vaishu_moningi ! Thank you so much for your precious time on call. As discussed, we’ve forwarded the request to our team. Rest assured, we’ll try to get back to you with an update as soon as possible.- WB


Thank you so much. Waiting for your call. Much appreciated

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Hey Wasim,
Can you let me know the proceedings?

@vaishu_moningi ! Thank you for your time on call. As discussed, our team is working on it to resolve the issue quickly and we’ll keep you updated on the same.- WB

Hey @vaishu_moningi ! Thank you so much for your precious time on call. We’re so happy to see that this issue has now been resolved for you. We apologize once again for the time it took and thank you again for your ongoing patience and co-operation! - WB

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@Wasim_Al_Basha, i cannot thank you enough for your guidance and making my problem solved. Thank you for assistance. Great job!

We’re ecstatic that we met your expectations @vaishu_moningi ! Kind folks like you make our job a pleasure. Thank you! :grinning:

@Wasim_Al_Basha even I’m facing similar issue for Niyo global, could you pls assist me since the onboarding team is of no help over emails and unable to connect over call

Would really appreciate if you could assist

@Wasim_Al_Basha @vaishu_moningi can you please advise how to get past this error of exceeded limit and complete the setup.

Hi @Devanshu_Marwal, Welcome to our community! regret the delay in response. it is really disappointing that you are stuck at the account creation. If the passport is issued or renewed outside India you will be not able to onboard for Niyo Global by SBM. Appreciate your understanding in this matter. For any further assistance kindly write to us at our team will be happy to assist you better.

Hi Manisha,

Thank you for your revert,

My passport is being renewed in India but I suppose I may have entered zero in place of O and it’s causing this error.

Is there a way I can be re onboarded since I am very keep on using Niyo Global card after so many positive reviews from friends and family.

Would really appreciate it if you or the Niyo team can help me in this regard.

Devanshu Marwal

@Wasim_Al_Basha @Manisha_Radhakrishna any update on the resolution please or is Niyo global not interested to onboard people who are facing issues due to exceeded limit in passport verification then please specify will check out other alternatives.