Welcome to the Niyo Community! 
We deeply empathize with the stress and frustration you’re experiencing. 
Rest assured, we’re here to assist you. 
Upon checking, we see that the issue is already escalated from our end to explore the best possible resolution—whether it’s reactivating your account remotely, enabling an alternative fund transfer method, or expediting the response from SBM Bank. 
Your money is important, and we understand how critical this is for you. 
Thank you for your patience, and I sincerely apologize for the delays so far. 
We’ll work to resolve this for you as quickly as possible! 
