Hey @Manish_Kumar_B
Welcome to the Niyo Community! 
We’re deeply concerned to hear about your experience and We assure you that this doesn’t align with our standards of service or conduct. We’re keen to understand the specifics of your situation and address any concerns you have promptly. Please allow us the opportunity to connect with you to discuss this matter further.
Just a quick note to let you know that the Niyo community is more than a place to get help with your queries. You can stay up-to-date with all the latest announcements from Niyo, and chat about anything Niyo or travel-related—whether it’s your Niyo card, Niyo services, or any other travel topics.
Plus, it’s the perfect spot to connect with fellow travelers! You can ask for advice on travel itineraries, visa info, tips and tricks, flight bookings, and so much more.
And don’t forget to explore the Travel with Niyo category for even more travel content!
We’re always here if you need anything 
