Hi, I’ve a Niyo global credit card by SBM bank and am overseas now. I’ve recently got a mail from SBM bank to do my Re-Kyc with a 3 days valid link. And they ask me to do it within a month before the banking services gets interrupted. What shall I do? Upon click on the link in the mail, and after …

Hi @vinanth_b , Thanks for your valuable time over the call. As discussed, please retry your Re KYC once again and if you have any further queries or concerns, please let us know so that we can assist you. :innocent: :blue_heart: :ledger: Just a quick note to let you know that the Niyo community…

Hello @NIYOCOMM202503156IFA :waving_hand:, we’re thrilled to see that you successfully placed an order for your new credit card on 22nd March! :tada: Rest assured, we’re prioritizing its delivery :rocket:, and you’ll have it in your hands at the earliest. :incoming_envelope: Thank you once again for…

Thanks Pls assist me with my 2nd query i.e. KYC issue.

Thank you for the confirmation & joining on a call with me @NIYOCOMM202503156IFA :white_check_mark: We’ll make sure to have your KYC-related concern thoroughly checked :magnifying_glass_tilted_left: and get back to you with an update soon. :incoming_envelope: Your patience and trust mean a lot to us…

Facing Issue with KYC, Bank is not approving after multiple attempts without giving any reason, BOT service is useless , not sure of the reason

Hi @NIYOCOMM20250327O0W4 , Thanks for your time over the call. As discussed, we are getting your KYC issue checked with SBM Bank and will reach out to you as soon as possible with a resolution. Rest assured, we will assist you in completing your Re-KYC smoothly. We appreciate your patience. …

Hi @NIYOCOMM202503156IFA ! :blush: As discussed during our call, your re-KYC was rejected twice due to incorrect responses to the liveliness question. We kindly request you to retry the KYC process and update us here, and on ticket 126272 once completed so we can follow up with the bank team promptly…

Hi Preeti Thanks. I am traveling due to month end and not in possession of my Original documents for KYC. Shall do it in a couple of days. Thanks

Yes, sure :+1: @NIYOCOMM202503156IFA

Re-KYC for Niyo SBM: Get help in this thread!

Support & Troubleshooting

SuryaK.inc (Surya K) March 27, 2025, 7:46am 187

Hi @NIYOCOMM20250327O0W4,

Welcome to the Niyo Community!

We understand your concern regarding your KYC. We are having your details checked and will get in touch with you shortly.

Topic		Replies	Views
Is Niyo SBM Debit Card Working for International Transactions? : Re-KYC Guide & Support! All things Niyo Cards dc_niyo-sbm , niyo-global	152	7470	February 28, 2026
Niyo SBM Credit Card: Benefits, How to Use, and FAQs! 📋 All things Niyo Cards niyo-global , niyo-sbm , niyo-scc , niyo-creditcard	34	2627	January 2, 2026
Stuck at CKYC in Niyo Global by SBM onboarding? You can now give it another try! Support & Troubleshooting	64	2931	January 15, 2026
Facing issues with Niyo Account Setup or Card Ordering? Get Help Here! Help onb_niyo-sbm , niyo-global , onb-niyo-dcb , accountcreation	368	5057	April 22, 2026
About the CKYC issue Support & Troubleshooting	134	12941	October 24, 2022

Re-KYC for Niyo SBM: Get help in this thread!

Related topics