Hi @karan_sharma4,
Welcome to the Niyo Community! 
We sincerely apologize for the inconvenience you’ve experienced. To help us resolve this issue, could you please complete your re-KYC for the SBM account? This will ensure that your account becomes active again. Once your Re-KYC is successfully processed, you’ll receive a confirmation email from the bank regarding the activation of your card.
Please note that the Re-KYC process is fully managed by the bank. To avoid any delays, kindly ensure that the photos of your KYC documents are clear and legible.
To complete your Re-KYC, please use the link below:
Complete Re-KYC
If you need any assistance, feel free to reach out! We’re here to help.
