Phone number and pan registration with niyo account

Hi I have registered my pan number with a phone number not linked to my pan , and now not able to re register with new number as pan is registered with another number.

There is no option to change pan or delete it from my account.

Because of this I am not able to get to your services,

Can you remove my pan number from my registered account with phone number 7980719599

Hi @shyam_kumar5,


Welcome to the Niyo Community! :hugs:

Please allow us sometime to get this checked and assist you further.

Thank you for your time on the call, @shyam_kumar5 . As discussed, please share your consent from your registered email ID to " onb-global@goniyo.com ", mentioning that you would like your data to be deleted along with both the numbers. Please note that once the data is deleted from the backend, you will not be able to onboard with SBM in the future. Appreciate your understanding.

Thank you Nith_In, for the prompt response. I have emailed to the given email id.

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Thank you for the confirmation, @shyam_kumar5! We will look into this and get it done on priority. We request your patience till then.

Thank you for your valuable time on the call @shyam_kumar5. We’re happy to hear that your issue has been resolved! Your patience and cooperation mean a lot to us. If you need any help in the future, don’t hesitate to reach out—we’re always here for you.

Happy Banking! :blush: