I’m unable to load funds in my niyo sbm account through upi(used gpay). Due to this I’m not able to even order the card. Payment of even rs.100 is failing

Hey @yash_chhadva ! We regret the inconvenience. We requested some details over a private message. Request you to please check and share it with us so that we can assist you further on this case. -WB

[Screenshot_2022_0718_180339] This is the error I’m getting

Hello @yash_chhadva ! Thank you so much for your precious time on call. As discussed, we’ve escalated this issue to the Bank. Rest assured, we’ll get back to you with an update as soon as possible. -WB

Please let me know as soon as this issue is fixed

Sure @yash_chhadva . We appreciate your patience* and understanding on this. -WB

What is the update on the problem. I need to take a decision soon whether to buy go with niyo or not

I need an answer to this soon. This is not acceptable that you guys completely ghost the users. Very poor service

I am not able to load funds into my niyo account. google pay shows that the payment is failed. I have tried a bunch of times but still nothing is happening

Hey @yash_chhadva ! Sorry for keeping you waiting. We understand how critical it is. Our team is working on it and we are constantly following up. Unfortunately, it’s taking a longer time than expected. We’ll reach out to you as soon as we receive an update. Regards,

Not able to load funds

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Not able to load funds

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