Not able to add the card on playstore

Not able to add the visa platinum card on playstore.

Hi @Monster_RM, Welcome to Niyo Community! :slightly_smiling_face:

Usually, the type of transactions on Google Play Store are recurring debit where the amount from your account gets auto-debit while you are subscribing for any paid apps. If you are registering your card details for the first time on any platform Netflix, Amazon Prime, etc., like where recurring debit takes place, you’ll not be allowed to do so at first.

After you make such attempts to register on any such platforms, you may receive a verification call from Equitas Small Finance Bank. Once you confirm that you (the account holder) have tried to register for recurring transaction, the bank will enable such transactions from their end, after which you should be able to add your card and complete your transactions without any hassle.

In case, if there is a delay in receiving a verification call from the bank end, you may reach out the bank at 18001031222 on working days between 9 AM to 6 PM and raise your concern.



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