Hi @TV_niyouser
Welcome to the Niyo Community!
You can use this link Credit Card Bill Payment to pay the credit card bill. Hope that helps! Do confirm with us here once done, or let us know if you face any issues—we’re here to help!
Since you’re abroad, to proceed with the account Unsuspension, kindly write an email to global@goniyo.com with the subject line, “Please activate my Niyo SBM account” from your registered email ID, along with the attached Re-KYC Declaration form, supporting document, and your details.
Customer Name:
Customer ID:
Purpose of Travel:
Estimate Return Date:
Proof staying abroad Estimated ReKYC Completion Date:
Documents required (anyone): immigration stamp, tickets (return), university letter/college letter, medical certificate for the treatment, duration of the treatment, or any other relevant document that justifies the stay)
Please note: This is only a temporary solution that allows the user to complete KYC while abroad & has a validity of 06 months. However, you have to complete the VKYC when you return to India.
Just a quick note to let you know that the Niyo community is more than a place to get help with your queries. You can stay up-to-date with all the latest announcements from Niyo, and chat about anything Niyo or travel-related—whether it’s your Niyo card, Niyo services, or any other travel topics.
Plus, it’s the perfect spot to connect with fellow travelers! You can ask for advice on travel itineraries, visa info, tips and tricks, flight bookings, and so much more.
And don’t forget to explore the Travel with Niyo category for even more travel content!
We’re always here if you need anything