I understand youâre having trouble enabling international transactions on your Niyo card despite completing the VKYC process and receiving confirmation from SBM Bank.
Please note that after completing the VKYC, the activation of international transactions on your debit card is processed in batches by SBM Bank. This means it may take some time for the international transaction feature to be enabled on your card.
Keep an eye on your email for updates from SBM Bank, as they will notify you once the international transactions are activated.
We appreciate your patience, and if you have any further questions or need additional assistance, please let us know!
I have a very important doubt if anyone can solve it will be helpful can any tell Did there is a tcs applied on Sbm credit card if i do transaction worth 25L in a financial year i will be liable of tcs or not second smooth international transactions are done through sbm credit card or not from india
Thank you
Just a heads up: thereâs no TCS fee when using your Niyo credit card for any transaction amount! You can also create a fixed deposit of up to 40 lakhs.
Plus, your Niyo credit card works smoothly for all your international and domestic transactions. Enjoy the convenience!
** Could you Please help with the all the options available for SBM credit card bill payment **
I have been using the SBM credit card secured with FDs since the last few months. Since last month i have been getting a message saying that the account is frozen and i need to complete the re KYC. Since i am not in India right now, it would not be possible for me to complete the re KYC asap.
My question is how do i repay the credit card bills if my savings account is frozen. I have tried few portals like amazonpay, cred but none seem to support the card as of now. I do not wish to foreclose all the FDs and completely stop using the card as it has been extremely useful in many countries
Can you please provide all the different options for SBM credit card bill payment available for users stuck in this scenario like me
You can use this link Credit Card Bill Payment to pay the credit card bill. Hope that helps! Do confirm with us here once done, or let us know if you face any issuesâweâre here to help!
Since youâre abroad, to proceed with the account Unsuspension, kindly write an email to global@goniyo.com with the subject line, âPlease activate my Niyo SBM accountâ from your registered email ID, along with the attached Re-KYC Declaration form, supporting document, and your details.
Customer Name: Customer ID: Purpose of Travel: Estimate Return Date: Proof staying abroad Estimated ReKYC Completion Date: Documents required (anyone): immigration stamp, tickets (return), university letter/college letter, medical certificate for the treatment, duration of the treatment, or any other relevant document that justifies the stay)
Please note: This is only a temporary solution that allows the user to complete KYC while abroad & has a validity of 06 months. However, you have to complete the VKYC when you return to India.
Just a quick note to let you know that the Niyo community is more than a place to get help with your queries. You can stay up-to-date with all the latest announcements from Niyo, and chat about anything Niyo or travel-relatedâwhether itâs your Niyo card, Niyo services, or any other travel topics.
Plus, itâs the perfect spot to connect with fellow travelers! You can ask for advice on travel itineraries, visa info, tips and tricks, flight bookings, and so much more.
And donât forget to explore the Travel with Niyo category for even more travel content!
Hey @TV_niyouser We tried reaching you over a call, but couldnât get through. Just checking â were you able to pay your credit card bill using the link we shared? If you need any help, feel free to reach out anytime. Weâre here for you!
@Preeti Sorry i was not available for call on the registered number. I am trying to provide the require details via mail as mentioned in your earlier post.
1 question - you mentioned that there is a reKYC form attached but i could not find any in the mail or the post ?
Am i expected to type all the details requested and send the proofs in a single pdf which will be considered as the reKYC form ?
Hey @TV_niyouser, no worries at all! The re-KYC declaration form will be shared once you drop us an email . Just type out the requested details and send it over â weâll guide you through the next steps from there .
Also, could you please confirm if the link worked for paying your credit card bill?
@Preeti Thank you for the info, i have just sent a mail with the required details and my ticket number is 145258
I am unable to use the payment link yet as my current bill has been fully payed by breaking the FDs. I intend to use this link the next time if my account still remains frozen. I will surely get back if i run into any problem with the link in future
Kindly allow us a window to connect with you to understand the issue much better and address your concerns promptly.
Just a quick note to let you know that the Niyo community is more than a place to get help with your queries. You can stay up-to-date with all the latest announcements from Niyo, and chat about anything Niyo or travel-relatedâwhether itâs your Niyo card, Niyo services, or any other travel topics.
Plus, itâs the perfect spot to connect with fellow travelers! You can ask for advice on travel itineraries, visa info, tips and tricks, flight bookings, and so much more.
And donât forget to explore the Travel with Niyo category for even more travel content!
We tried reaching you but couldnât connect. Please note that you will be able to close your chosen FDs linked to the FD-backed credit card; however, the credit card itself will remain active for one year. You can open new FDs under the same card to receive a fresh credit limit. For any further queries regarding FD closure or your credit card, feel free to reach out via in-app chat or email us at (global@goniyo.com).
We tried reaching you over a call, but couldnât get through. Just checking â were you able to pay your credit card bill using the link we shared? 
If you need any help, feel free to reach out anytime. Weâre here for you! 
. Just type out the requested details and send it over â weâll guide you through the next steps from there 
.
