Hi @অম্লান_ঘোষ,
Welcome to the Niyo Community!
We understand your concern regarding the funds getting credited to the credit card. Please allow us a while to check your details, and we will assist you further.
Hi @অম্লান_ঘোষ,
Your concern has been escalated to the relevant team under ticket ID 192808, and we’re actively working on it. We’ll ensure your FD amount is settled to your SBM savings account at the earliest and will keep you informed with updates. We appreciate your patience.
I can see my FD amount is now debited from my credit card but not credited yet in savings account, two days have been past
Hi Amlan,
Thank you for your valuable time on the call. We’re glad to hear that you’ve received the funds back in your account as discussed. Kindly confirm so we can go ahead and close this case. We appreciate your cooperation!
Thank you team very much. I have received the FD amount in my savings account.
Hi Amlan, thank you for your confirmation! We appreciate your cooperation — feel free to reach out if you need any further assistance.