Hello, I understand we need to create a FD to extend credit card limit. May I know what is the procedure to close this FD ? Can I again create a new FD when in need ? Thanks

Hi @himanshub16 , Welcome to the Niyo Community! :raised_hands: We’re excited to share that the feature to adjust your credit limit by withdrawing partial FDs is being rolled out to a select group of users and will be available to everyone in the coming weeks. :tada: Right now, the app do…

When I go to close NIYO SBM FD IN NIYO APP, THE ACCOUNT NUMBER AND IFSC CODE are different FROM MY ACTUAL BANK ACCOUNT. I HAVE SENT MY CANCELLED CHEQUE TO THE NIYO MAIL. CAN YOU TELL ME HOW TO GET THIS AMOUNT…LIKE IF THE AMOUNT IS DEPOSITED IN THE ACCOUNT SHOWN IN THE CARD…HOW WILL I GET IT TO MY AC…

Hey @Ushasri_Balla This shouldn’t have happened, and we regret the hassle it has caused. We understand your concern and are here to help ensure your funds are deposited correctly. We’re currently looking into this to provide you with an update as soon as possible. Rest assured, we’re committ…

Hey @Ushasri_Balla We tried reaching you on your registered mobile number ending in ******5660 :telephone_receiver:, but unfortunately couldn’t connect. To help us assist you more effectively, could you please direct message us an alternate contact number? Additionally, please send us a scre…

Ticket no. 162899: I liquidated an FD 10 days ago and it’s still showing in progress. I am unable to pay my credit card bill because of this. SBM bank said they’ve already closed the FD so where is my money?

Can you give me a definitive date for a resolution? I need to pay my credit card bill in a few days.

Hey @NIYOCOMM20250509BHQ2 We understand your concern regarding the credit card bill payment through your existing Fixed Deposit. Please be assured that your request has been escalated on priority, and we are actively following up with the concerned team. Any further updates will be communic…

Hi @NIYOCOMM20250509BHQ2 , Thank you for your time on the call. As discussed, we are actively following up with the bank to resolve your concern at the earliest. Please don’t worry—rest assured, we’re here to ensure your issue is addressed as quickly as possible.

Hi @NIYOCOMM20250509BHQ2 , Thanks for your time over the call. We’re glad to inform you that the issue has been resolved. It would be great if you could confirm the same here and let us know if you need any further assistance. We’re happy to help! :blush: :light_blue_heart:

Niyo Global Credit Card FD closure

Support & Troubleshooting

SuryaK.inc (Surya K) May 10, 2025, 6:36am 12

Hi @NIYOCOMM20250509BHQ2,

Welcome to the Niyo Community!

We understand your concern regarding your FD closure. Please allow us some time. We will check your credit card details and will get in touch with you shortly.

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Niyo Global Credit Card FD closure

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