Welcome to the Niyo Community!
We completely understand your concern about the unauthorized transactions. As we discussed, please reach out to Equitas Bank by calling 1800 103 1222 during working hours (9 AM to 6 PM, Monday to Friday). You can also send an email from your registered email address to customerservice@equitasbank.com or connect with their team via WhatsApp at 8122 483 766.
We appreciate your understanding and are here to help if you need anything further!