It’s been over 2 days since I have made an NEFT transfer to Niyo account and the account is still not credited. Your customer support is worthless. No help, only pre-templated responses. Multiple tickets filed. Yet, there has been no resolution. And before you ask, yes, I have already confirmed with the source bank that the payment transaction has been successfully executed at their end.
Not recomending this product to anyone. It’s absolutely mind-boggling that with the kind of payment infrastructure in place in India currently, you still cannot track payment workflows and provide a speedy resolution to the customer.
