My account creation is stuck at "processing your wealth account"

Support & Troubleshooting
1

I tried to create an account on 24th July. I completed all the kyc requirements. Since then the app keeps on showing the following message.
“Processing your wealth account” .Check back in 5-7 business days. On top of that I keep in getting email daily from Niyo global to complete my account creation steps.
I don’t know what’s pending from my side.

Please help and check why the account creation is stuck.

2

Hi @Azherniyo, Welcome to our community! Inconvenience regretted! This has been highlighted to our team and they are working on it. For a few users, it’s taking a slightly longer time and we kindly request you to please wait. Once the issue gets resolved, your account will be created and you’ll be able to access it by logging in to the app.