Money deducted from account but didn't dispense from ATM

On 23 April 2024 I tried to withdraw 730 pounds (75556 INR) in UK. But the transaction wasn’t successful as it showed incorrect pin but the amount got deducted from account plus ATM withdrawal charges also deducted. The transaction is so important because the amount was supposed to pay for my rent and I don’t have that much balance left in my account to pay the rent and wait for 15 days. Please help me to resolve it. I tried contacting customer support but they just told me to wait for some time. This is the ticket which was raised CS1250849.

Hi Parth,

Apologies for the inconvenienced caused. I will Dm you.