Hi @Saurabh3110,
Welcome to the Niyo Community! 
Upon checking the ticket you raised, we see that your request is still under review by the bank. We understand how challenging this has been for you, and we want to reassure you that we’re committed to following up until it’s resolved.
The team has escalated your request, and the bank is actively addressing it. Rest assured, we will keep you informed with any updates as soon as we receive them.
Your well-being is important to us, and we genuinely appreciate your understanding during this time. If you have any questions or need assistance, please don’t hesitate to reach out!
