Hi @Saadi007,
Welcome to the Niyo Community! 
We regret to hear that your Equitas account has been frozen and you haven’t received a positive response from Equitas Bank yet. Unfortunately, Niyo doesn’t have access to your account or transaction details, which limits our ability to assist with unfreezing your account directly. We recommend contacting Equitas Bank directly using the details below:
Phone: 1800 103 1222 (Mon-Sat, 9 AM–6 PM)
International: +91 44 6965 4600
Email: customerservice@equitasbank.com
WhatsApp: 81224 83766 (Send ‘Hi’)
Branch Locator: Equitas Branch Locator
We request your understanding in this matter. Please let us know if you need any further assistance.
Just a quick note to let you know that the Niyo community is more than a place to get help with your queries. You can stay up-to-date with all the latest announcements from Niyo, and chat about anything Niyo or travel-related—whether it’s your Niyo card, Niyo services, or any other travel topics.
Plus, it’s the perfect spot to connect with fellow travellers! You can ask for advice on travel itineraries, visa info, tips and tricks, flight bookings, and so much more.
And don’t forget to explore the Travel with Niyo category for even more travel content!
We’re always here if you need anything
