Welcome to the Niyo Community! 
We’re really sorry to hear about the inconvenience you’re facing. 
We tried reaching you on your registered number, but the calls couldn’t get through. 
No worries, you can easily order a new card by blocking your previous one through the Niyo Global App:
Open Niyo Global App
Go to the Debit Card section
Select Equitas Savings Account
Click the gear icon 
next to the card symbol
On the top-right, select the option to Block the card.
Once the card is blocked, you can place a new order with a fee of ₹234.82 (₹199 + GST). 
If you face any issues during the process or encounter an error, please share a screenshot 
, and we’ll resolve it for you right away! We’re here to help you every step of the way. 
Let us know how it goes! 
