Hey @NIYOCOMM202410307XKN ,
Welcome to the Niyo Community! 
Thank you for reaching out. We truly empathize with the challenges of completing your Re-KYC verification while residing abroad, and we’re here to help make the process as smooth as possible.
Since you’re abroad, to assist you further to ensure your account is active; kindly write an email to global@goniyo.com with the subject line “Please keep my Niyo SBM account active” from your registered email ID. Kindly include the following documents to support your request:
- Immigration stamp
- Tickets ( return)
- University letter /college letter
- Any relevant document that justifies the stay
We’re here to support you every step of the way and are committed to ensuring a smooth resolution.
Please note: This is only a temporary solution that allows the user to complete KYC while abroad & has a validity of 06 months. However, they have to complete the VKYC when they return to India.
