I have completed my video kyc , it's been 3 days but I didn't get any update or information regarding my process. It's just showing that your application is under process, kindly help me with this thanks

Support & Troubleshooting
1

I have completed my video kyc , it’s been 3 days but I didn’t get any update or information regarding my process. It’s just showing that your application is under process, kindly help me with this thanks

2

Hey there! I’ve been through this myself, so I totally get your frustration. Sometimes these things can take more time than you think, but three days is often the longest it takes. It’s good idea to contact their customer service team directly for a clear answer. Maybe they just need small push to make things faster. Hope you get your update soon!

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Hi @Pratik_Katariya,

Welcome to the Niyo Community! :raised_hands:

Happy to confirm that your VKYC process for the Niyo SBM account has been successfully completed. Additionally, we see you’ve placed an order for the Niyo SBM debit card as well.

We hope this resolves your query. Should you have any additional questions or require further assistance, please feel free to reach out to us.