Is Niyo SBM Debit Card Working for International Transactions? : Re-KYC Guide & Support!

Hi @christopher_nemala,

Welcome to the Niyo Community! :hugs:

Thank you for reaching out to us.

On checking, we see that your SBM Credit Card has been surrendered due to non-payment of dues within the 60-day period. The current outstanding amount on your account is ₹5,357.95, which includes applicable interest and late payment charges.

To make the repayment process easier, we’ve enabled a payment option directly within the app. We recommend clearing the dues at the earliest to prevent any negative impact on your credit score.

Here’s how you can make the payment:

  1. Log in to the app
  2. Select your SBM Credit Card
  3. Tap on Outstanding
  4. Click Pay Now

If you’re unable to proceed with the payment, please share a screen recording so we can raise this with the concerned team on priority.

You’ll also find all relevant bills listed under the Bill Payment section in the app. If you have any other concerns or need further help, don’t hesitate to write to us—we’re always here for you!