Funds not Credited after 4 days

I loaded 25000 rs into my Niyo account via NEFT on 20 September 2022, but my Niyo account has not been credited yet. It is highly discouraging that NIYO is not taking it seriously.

When I contacted customer service, they replied that I should wait for 48 hours and contact us. I waited but 25000 rs were still missing.

I contacted again they said wait for another 3 to 5 days.

My transaction Ref is. N263222127163878

Mobile No. 9355374200

It has been more than 3 days since I deposited 25000 in my Niyo account.

My account has not been credited 25000 rs that I loaded in my Niyo account via HDFC NEFT on 20 September.

Tr. Ref N263222127163878 (Dated: 20 September)

Account No. 20012206041192

Mobile No. 9355374200

Customer service always asks to wait for more time.

It is highly compromising!

Hi @vishu07080, welcome to our community!

Thank you for the time over the call @vishu07080, as discussed we are really happy to inform your amount is been credited to your account successfully. For any further assistance kindly write to us at global@goniyo.com our team will be happy to assist you better.