Hey @prashant_barade ,
Welcome to the Niyo Community! 
Thank you for reaching out. Upon reviewing your account, we can see that you have already raised a ticket (ID: #2536982), and our team is actively working on resolving the issue. As discussed over the call, we kindly request you to share a screen recording related to the issue via the same ticket ID to help us assist you more efficiently. This will enable our team to better understand the situation and expedite the resolution process.
We appreciate your cooperation and patience. Should you have any further questions, please feel free to let us know.
