Welcome to the Niyo Community! 
We’re sorry for the inconvenience you’ve faced, but don’t worry, we’re here to help you link your DCB account with Niyo! 
Kindly share a screen recording of the error, along with your DCB account number and registered mobile number, so we can assist you further.
You can DM us the details by:
Clicking on my profile icon
Clicking “MESSAGE”
Typing your details in the message body and hitting “Send Message”
Alternatively, feel free to email us at global.escalation@goniyo.com. If you have a ticket number, please share it here or in your email, and we’ll dive right in to resolve it. Thanks for your patience.
