Continuing the discussion from Balance not getting updated, balance glitch : I have transferred 5000 to my account but still not able to see the balance in the application…can you please fix this so I can order the card Thanks!

It’s ok now I’m Abel to Upi transferred and other payment methods thank you so much

@SuryaK.inc Hi any update on the issue, its tuesday today, still cant send money from niyo upi, but can receive money

Hi @faizan100 , We understand it’s taking longer than expected and sincerely apologise for the inconvenience. In the meantime, we request that you use the fund transfer option within the app or use other UPI apps for your transactions. We’re following up with the relevant team and will update you h…

Hi @faizan100 , We’re sorry for the delay. We tried calling you but couldn’t connect. Please try clearing the app data, reinstalling the app, and then using the Niyo UPI option again—it should work now. Do let us know once you’re able to send money. If the issue persists, kindly share a screen reco…

@SuryaK.inc unfortunately its still not working, and i dont think it will work even after reinstalling the app, there is an issue with niyo upi, why cant your team look into it, if you cant handle a simple upi payment then why integrate it on the app? it would be better if i just leave this app and …

Hi @faizan100 , Really sorry to hear that the issue persists. We are trying to resolve it. Please allow us to check this again and update you at the earliest.

@SuryaK.inc Whats the update from the team regarding the ticket? also is anyone other than me facing this UPI issue? or is it just me?

Hi @faizan100 , We are sorry, we currently do not have an update at the moment. These issues are not typically frequent, and we have prioritized your case with the team and we will update you here. We appreciate your understanding and patience.

@SuryaK.inc Hi, whats the update on the ticket, the issue isnt solved yet, man your service is really pathetic asf, i am going to switch to fi money if you dont solve the issues asap, you guys arent competent enough to even run UPI services on your app, how can you run a bank, going to close my bank…

Hey @faizan100 We truly understand how important this is for you, and we’re sorry to hear about your experience so far. :folded_hands: Please be assured that we’re actively working on resolving the issue, and we’re closely following up to get it sorted at the earliest. We understand your con…

@SuryaK.inc @saraswathi.r Hi, any update on the ticket and the issue, it hasnt been solved yet, I am getting the same issue, man your customer support is so terrible, i only get a reply when i write here, otherwise I wont even get an update when i dont reply here, this truly shows that you guys dont…

Facing delay in balance update on the Niyo app

Help

Nith_In (Nithin M Kuriakose) August 28, 2025, 5:29am 39

Hey @Mr_Amit_kumar,

Welcome to the Niyo Community!

We apologize for the inconvenience caused. Please allow us some time to get this checked and assist you further.

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Facing delay in balance update on the Niyo app

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