Clarification on NiyoX debit card AMC

Hello,

I’m an existing NiyoX customer. I would like to know the annual debit card charges and the conditions for fee reversal.

I’ve come across the forums - waiver if 5k AMB maintained across any 3 months in a year (financial or calendar?). Kindly clarify this or please direct me to the corresponding fees and charges document.

Regards.

Hi Hrudai,

We (Niyo) are returning this amount to our customers who had an average monthly balance (AMB) of Rs. 5,000 or more in at least 3 months (any 3 months) from the time you ordered the card.

We request that you please check if you had an average monthly balance of Rs. 5,000 or above in 3 months:

Log in to your NiyoX app.
On the home page, click on “Savings Account” (this is where you see your balance, below your name on top)
Click on “Average Monthly Balance” (you will see it below your balance, on the left).

By default, you will see the average balance for 2023. You can also check for last year (click on the date to select 2022).
Please take screenshots if the average balance (AMB) is Rs. 5,000 or more in any 3 months and send them to us as a reply to this email.

There will be a yearly charge of Rs. 234.82 (Rs. 199 + GST) as the annual maintenance fee from the second year onwards. This fee is deducted on the 25th or 26th of the month following the completion of a year of card orders.

Many Thanks